Help! One of My Wedding Vendors Cancelled!
Sometimes things don’t go according to plan – I’ll be the first to admit it. I have had weddings where a vendor has had to cancel, I’ve also had couples book me at the last minute to help them figure things out for the same reason. I want to address this issue today because it’s a sensitive topic on both sides and merits some discussion. Also, please note that I am not talking about vendors who ghost on you – only vendors that reach out in advance to discuss a cancellation. So, with that said,
What do you do if your Wedding Vendors Cancel?
This is going to sound silly, but try not to panic. As stressful as it is when you get notice that a wedding vendor is having to cancel on you, chances are there is a solid reason for it. Most wedding vendors are well intentioned people who also have families, personal lives and any host of things that could cause an emergency to come up. If the vendor wasn’t legit, they would have ghosted on you and attempted to keep your money (we have seen this before, too). The fact that they are reaching out means that they are just as committed to helping you find a solution. Here are a few things to keep in mind before and after booking your wedding vendors.
Consider purchasing wedding insurance from the onset of your planning
Wedding insurance liability policies often have additional optional provisions that can save you a LOT of frustration and money if a vendor happens to cancel on you. Click here to read more about enhanced wedding liability insurance. Policies cost as little as $55.00 for a LOT of peace of mind!
Life happens sometimes – try not to take it personally
In most cases, when a wedding vendor cancels, it is because of a personal emergency. While you are dealing with a business, the people behind the business do have families and circumstances that are sometimes out of their control. I’ve seen many examples of this, including
- Death in the family
- Pregnancy/miscarriage
- Personal illness
Do keep in mind that vendors are not required to disclose the nature of personal issues even though some will. Remember to be gracious as this person is navigating murky waters that have blurred across personal and professional lines. It’s easy to only think of the wedding but a little compassion goes a long way. Chances are, your vendors are doing everything they can to deliver the perfect wedding for you, and are considering alternatives in case they cannot.
So what do you do if a wedding vendor cancels?
Let’s go through our options.
Pull out your contract and review cancellation clause to understand what is required of you vs the vendor
Anyone providing a service or product should have a cancellation clause in their invoice and/or contract. This clause will outline what happens if the client cancels vs if the vendor cancels. Typically if a client cancels within a certain amount of time, there is a forfeiture of initial payment (deposit). Usually if a vendor cancels, there is a full refund of the amount paid. If there is a partial cancellation (ie some services will still be provided) the amount paid is adjusted on the final invoice.
As the vendor who cancelled to suggest alternative vendors for their service or product
Chances are, they’ve done this already. Like I said before, it’s stressful for a vendor to have to cancel. This is their livelihood and most wedding vendors are very keen to provide end-to-end excellent customer service. In the unfortunate instance of a cancellation, chances are they have sought out alternative vendors available on your date to cover the service or product they are providing. Some vendors will do this under their contract with you on the back end, others will have you cancel with them and create a new contract with the new vendor.
Consider hiring a planner if you’re super stressed and are out of resources
Not to throw in a shameless plug, but wedding planners have the resources to find you vendors very quickly. Not only that, they are finding you reputable vendors that can provide the same, if not better, quality than you originally contracted. I’d love to say that hiring a wedding planner from the onset means that you won’t have any vendors cancel, but that wouldn’t be fair.
To my beautiful couples out there in internet-land reading this – if a wedding vendor cancels, they probably are mortified. Chances are they are super stressed about letting you down, and also with whatever it is that has caused the cancellation. You do have options, and don’t be afraid to ask your original vendor to help you navigate this tricky issue.
Events by Whim is a team of Toronto Wedding Planners committed to creating intimate and elegant celebrations for Toronto’s discerning couples. Contact us today if you have any wedding planning questions or are ready to get started on your dream day!
- Published in Uncategorized
5 Ways to Have a Charitable Wedding
I bet you’re here because you are interested in having a (partially) charitable wedding.
Huzzah! Kudos to you!
The Whimlets are passionate about giving back and staying grounded and mindful at every stage of life. This is especially important during wedding planning. It’s so easy to get tied up in the larger than life razzle dazzle that come with modern weddings. We urge you to consider giving back a little and have a few tips that will make it super easy and fulfilling!
Host your wedding at a non-profit venue
If you are in a major city, a great way to give back to your community is to host your wedding and pre-wedding events in not-for-profit spaces. These spaces often support the local arts and other honourable causes. This way, the largest part of your budget will be spent supporting important causes in your community. Recently, our team had the pleasure of planning a wedding at The Design Exchange in Toronto, which used to be the old Toronto Stock Exchange building, and is now a patron of the arts.
Skip favours for donations
Wedding favours are fun and all, but how often are they just stuck in a drawer and forgotten about, or even worse, forgotten at the wedding and ultimately thrown away? We say skip the fluff and put your dollars toward helping other people. There are tons of charities both locally and internationally that need your help. For extra style points, consider asking your stationer or calligrapher to write up a cute note for each place setting that works with your theme letting your guests know that you’ve made a donation in celebration of your big day. Chances are your guests will love the gesture and not miss the favour at all!
Donate flowers to nursing homes or hospitals
A growing trend we LOVE and are 100% on board with are groups that come to your venue and collect centrepieces and arrangements leftover after the wedding festivities and deliver them to nursing homes and hospitals. Don’t you love the idea of your centrepieces doing double duty of wowing your guests and warming the heart of someone who could use a pick me up? If you’re in the Greater Toronto Area, check out the Violet Heart Project. This group of good guys take on all of the work and make sure that your arrangements go to those that need them,
Donate that dress
While not every bride is into the idea of buying a gently used gown, you can totally still make weddings more accessible and support a great cause by donating your own dress after your big day. More and more brides are opting for this option, and almost every major city has a shop that caters to this. In Toronto, you can check out The Bride’s Project, which donates proceeds from every single dress sale to cancer research. They also have pretty banging gown options for brides on the hunt for a great deal!
Add a volunteering component to your bachelorette/bachelor party and give back to your community
Not everyone is into getting sloshed and singing off-key karaoke (or whatever else you get up to), but even if you are, there are plenty of ways to give back a little while still having a blast with your besties. We suggest contacting local soup kitchens, food banks, or even do a charitable sporting event to raise funds for your favourite causes. We don’t see why giving back can’t also include celebratory drinks afterwards!
A few final thoughts…
Staying grounded and mindful is the best way to enjoy your festivities and walk into married life with the best possible mindset. Consider kicking off the next chapter of your life by hosting a charitable wedding and giving back to those who may not have as much as you. Even if your budget is stretched thin, there is a way to have a charitable wedding!
Events by Whim is a team of Toronto Wedding Planners committed to creating intimate and elegant celebrations for Toronto’s discerning couples. Contact us today if you have any wedding planning questions or are ready to get started on your dream day!
- Published in Wedding Planner Tips, Wedding Planning, Wedding TIps